Privacy policy

Privacy policy

Last updated: November 2025

This Privacy Policy explains how Synquests (“we”, “our”, “us”) collects, uses, and protects personal information when you interact with our website and services. We operate globally and follow general international privacy standards, including GDPR principles for users located in the European Union.

If you have any questions about this Privacy Policy, you can contact us at:
spysparkstudios@gmail.com

1. Information We Collect

We may collect the following personal data when you voluntarily submit it to us:

  • Name

  • Email address

  • Phone number

We do not collect personal data automatically. We do not collect IP addresses, cookies, device identifiers, or behavioral data.

2. How We Use Your Information

We process personal data solely for the purpose of:

  • Providing services and responding to your requests.

We do not use your information for marketing unless you explicitly consent.

3. Sharing of Personal Data

We do not sell or share personal data with third parties for marketing or advertising.

We only share personal data with service providers who help us operate our business, specifically:

  • AmoCRM — for managing inquiries and service-related communication.

All service providers process data only according to our instructions and solely for the purposes described in this Privacy Policy.

4. Data Storage and Security

Your personal data is stored:

  • In a CRM system (AmoCRM)

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or loss.

We retain personal data until consent is withdrawn, unless a longer retention period is required by law.

5. Your Rights

You have the right to:

  • Withdraw your consent at any time.

Once you withdraw consent, we will stop processing your personal data and delete it unless we are legally required to keep it.

If you wish to withdraw consent or request deletion of your data, contact us at spysparkstudios@gmail.com.

6. International Use & GDPR Notice

We operate globally and may receive inquiries from users located in the European Union.

For EU users, GDPR rights apply, including:

  • Right to withdraw consent

  • Right to access and deletion

  • Right to restrict processing

We process personal data only on the basis of explicit consent.

7. Cookies and Tracking Technologies

We do not use cookies, analytics tools, or tracking technologies.
Therefore, we do not display a cookie banner.

8. Website Purpose

Our website is informational only.
We do not provide account creation or login features.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last updated” date. You are encouraged to review this page periodically.